Terms and Conditions

Introduction

These Terms and Conditions govern all services provided to our clients by GOLIGHTLYPLUS LIMITED, a company registered in New Zealand (company number 8156018, NZBN 9429048958110), referred to here as "Golightly+", "we", "us" or "our". By engaging our services, you agree to be bound by these terms.

Our Services

We provide web development and related digital services. All work is performed remotely, with communication via agreed digital channels.

Technical Support

We support only the latest versions of web browsers and operating systems. We are not responsible for issues arising from outdated software or hardware. For the latest browser versions, visitBrowse Happy.

Project Terms

Payment

• Payment terms vary by project and will be specified in your individual agreement
• All invoices are due within 14 days of issue
• New work requires settlement of all outstanding invoices
• Except where the law requires otherwise, all payments are non-refundable

Project Abandonment

If there is no response to our communications for one month during development, the project may be considered abandoned. Any payments made will not be refunded, and resuming work will require a new agreement.

Scope Changes

Any changes to the agreed project scope may affect timeline and cost. All scope changes must be agreed in writing.

Client Responsibilities

Content Ownership

You confirm ownership of all content provided to us, including images, text, and other materials. You are responsible for ensuring you have all necessary permissions and rights for any content used in your project.

Content Publishing

You are solely responsible for any content you publish online.

Timely Communication

Project timelines depend on your prompt feedback and provision of requested materials.

Intellectual Property

Upon final payment, you receive full ownership of all code and digital assets created specifically for your project. Golightly+ retains the right to:

1. Display your project in our portfolio, unless we have agreed otherwise in writing
2. Reuse general techniques, frameworks, and non-proprietary code components in other projects

Warranty and Maintenance

We provide a 2-week warranty period after project completion and final payment, during which we will fix any issues related to the project specifications at no additional cost.

Post-development maintenance, security updates, and technical support are available as separate paid services. Without such an agreement, the security and maintenance of your site become your sole responsibility upon completion. This includes ensuring ongoing cybersecurity measures are in place.

Limitation of Liability

To the fullest extent permitted by law, Golightly+'s total liability for any and all claims arising out of or in connection with the services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the client for the relevant project. In no circumstance will Golightly+ be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, data breaches, cybersecurity incidents, or any other security-related issues.

Except as required by New Zealand law, no claim, regardless of form, may be brought more than six months after the cause of action has arisen. The client agrees not to pursue any action beyond these limits.

Nothing in this agreement excludes liability for gross negligence or willful misconduct where such exclusion is unlawful.

Termination

Either party may terminate the agreement with written notice if there is a material breach that remains unresolved for 14 days. Upon termination:

• You must pay for all work completed to date
• We will provide all completed work upon final payment
• Both parties will return or destroy any confidential information

Termination for Convenience

Either party may terminate this agreement for convenience with written notice to the other party. Upon termination, the client must pay for all work completed to date, and we will provide all completed work upon final payment. Both parties will return or destroy any confidential information.

Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including but not limited to natural disasters, war, significant infrastructure failures, cyber attacks, government actions, or any other events that prevent the performance of obligations under this agreement.

Dispute Resolution

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be settled by mediation in New Zealand under New Zealand law.

Governing Law

These terms are governed by the laws of New Zealand.

Amendments

We reserve the right to modify these terms. Current clients will be notified of any changes.

Confidentiality and Non-Disclosure

Both parties agree to keep confidential all non-public, sensitive information shared during the course of the project. This includes but is not limited to business strategies, technical specifications, and client data. Confidential information must not be disclosed to third parties without prior written consent.

Indemnification

The client agrees to indemnify and hold harmless Golightly+ and its employees, officers, directors, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from the client's use of our services, violation of these terms, or breach of applicable laws.

Data Privacy

Golightly+ handles all client data responsibly and in accordance with applicable data protection laws. Clients are responsible for ensuring any data they provide complies with relevant regulations in their jurisdiction. Ourprivacy policyexplains how we handle personal information.

Assignment

Neither party may assign this agreement or any of its rights or obligations without the prior written consent of the other party, except in the case of a merger, acquisition, or sale of all or substantially all of its assets.

Entire Agreement

This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, understandings, and representations, whether written or oral.

Severability

If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Notice

Any notice required or permitted under this agreement must be in writing. Notices to us must be sent by email to support@golightlyplus.com or by post to our registered office, as shown on the New Zealand Companies Register. Notices to you will be sent to the email or postal address you have given us. Notice is deemed given upon receipt.

Last updated: 31 October 2026